Privacy Policy

LogistiCarl Systems provides software tools for delivery management, proof of delivery, workflow tracking and related logistics services.

We may collect account details, user names, email addresses, business information, delivery details, customer contact details, pickup and delivery addresses, job notes, uploaded images, signatures and GPS/location data where used.

Where delivery workflow tools are used, LogistiCarl Systems may collect workflow event data such as arrival times, completion times, proof capture events and related operational records.

GPS or location data may be collected when users complete workflow actions such as arrival confirmation, proof capture or delivery completion.

We may retain operational site information such as successful arrival points, loading bay locations, gate access points, delivery instructions and workflow history in order to improve future delivery workflows, navigation accuracy and operational efficiency.

We may also collect technical information such as IP address, browser type, device information and usage activity for security, performance, fraud prevention and analytics.

We use information to provide the platform, manage accounts, process delivery workflows, generate proof of delivery records, provide support, improve security and communicate important service updates.

Operational and workflow data may also be used to improve routing accuracy, reduce failed arrivals, improve navigation guidance, assist with operational auditing and help users complete deliveries more efficiently.

Location and workflow event data is used only in connection with the operation of the platform and associated delivery workflows.

LogistiCarl Systems does not provide continuous live driver tracking and does not monitor driver activity outside of workflow actions performed within the platform.

We may use analytics technologies to understand how visitors use the website, improve user experience, monitor performance and develop platform features.

We process personal data where necessary to provide our service, meet legal obligations, protect legitimate business interests, maintain security, or where consent has been provided.

Where business users upload customer, delivery or operational data, they remain responsible for ensuring they have the appropriate rights and lawful basis to collect and use that data.

LogistiCarl Systems processes such data solely for the purpose of providing the requested software services, including workflow management, proof of delivery generation, tracking functionality and operational workflow improvements.

Business users are responsible for the content of uploaded notes, delivery instructions, images and operational site information stored within their account.

We do not sell personal data or provide third parties with access to operational workflow data except where required to operate the platform or comply with legal obligations.

Operational workflow records, proof of delivery records and associated location data may be retained for auditing, dispute resolution, operational history and future workflow optimisation purposes.

You may have rights to access, correct, delete, restrict or object to the processing of your personal data, and to request data portability where applicable.

Access to operational workflows and proof records may be protected using secure tokens, authentication systems and account-level permissions.

For privacy questions, contact us at: info@logisticarlsystems.com.